Take Five with Jvswag

If you have always wanted to be a Customer Service Rep, here is what a job description might look like. General Description: Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Take action to correct any issues. Main Job Tasks and Responsibilities * Deal directly with customers either by telephone, electronically or face to face. You may end up talking to over 100 people a day. How does that sound? * Respond promptly to customer inquiries. Like they want it yesterday. * Handle and resolve customer complaints. Good buddy, you will get them constantly. * Perform customer verifications. It will be amusing when you are staring at their driver's license number or social security number and they claim they never gave it to the company. Yeah. * Process orders, forms, applications and requests. Better not make any mistakes or look out. * Direct requests and unresolved issues to the designated resource. Whe...

Having spent time looking for a position, I came across some unique job offers. Customer service is associated with a company to consumers but what about service to potential employees. We are not talking about emails involving bank transfers here or winning lotto tickets, but ads on Monster, Career Builder and especially Craig's List where it seems like a daily race to get postings on. You know the drill, you get an email or call telling you your qualifications are beyond belief and we want to interview you ASAP. It may be a coincidence but sometimes the same posting comes up in different cities under you guessed it different company names. Most of the time they want you to come in today for an interview. You are the player they want. You are LeBron James. Right. I had one offer where it wasn't exactly explained what I would be doing but I was a perfect fit based on my background. They said to report to a large retail store the next morning where I would be "in training...