Posts

Showing posts with the label savell

Doctor's offices do provide Customer Service

You don't think of a doctor's office or in this instance an ophthalmologist's office as providing customer service, just treatment right? It is time to give credit on an event in my life where service in addition to treatment was simply stellar. A few years ago I was diagnosed as having a cataract in my left eye, which I almost expected since my vision seemed to get weaker over a few months. Thinking that this only happened to people sixty and over my doctor assured me it does happen to people under that age. We set the appointment in June and had a few more checkups to measure the implant replacement and I was thinking FANTASTIC...I will have super vision in four weeks. Not quite, the dark side of The Force was at work. On a sunny Monday in June with my cataract surgery set for Wednesday, I was nearly at work when I noticed these strange cobwebs on my other eye. After arriving at work I noticed I could hardly see the computer from the right eye now. I called up the docto...