Oakland, Mehserle Verdict and Customer Service
With all the hype,anticipation and fear surrounding the Mehserle verdict, the city of Oakland has taken a positive step as far as serving the public with a special section on it's city website. This has updates for the community and businesses which include Spanish,Chinese and Vietnamese languages. Considering that most disasters or demonstrations or riots catch the population unprepared this shows that any violence will not be tolerated. The website is http://www2.oaklandnet.com/ There is also a number to call 510-777-8814 to report tips, rumors or information related to disturbances regarding the Mehserle verdict. In companies this would be referred to as disaster preparation. The city of Oakland, for all the criticism it takes shows real customer service for keeping people in the know. There has been enough fear and loathing generated by the local media on the subject. Television stations want ratings, papers want to sell copies and radio wants listeners. On the day of the verdi...