Skip to main content

Posts

Showing posts from November, 2009

Receipts

Why I ask does every atm at a service station ask if you want a receipt? Shouldn't it be automatic. Some will make sure to ask if you want that car wash. I'm waiting for one to ask for a tip...or buy a snack.

On Customer Service 800 Numbers

Companies wonder why Customer Service is lagging. They can start with their highly customized 800 numbers which basically puts up roadblocks for someone to reach a live person. When there are many callers.....get ready for a lonnnnnng wait. This is not what 800 numbers were intended to do. Call up ATT,Comcast,Wells Fargo, Triple AAA,Chase, PGE or any major company and get ready to wait. No three's a crowd here..