Skip to main content

Those credit card annual fees

Mitchell of San Leandro was notified recently that next month his Wells Fargo credit card which he has had over 20 years was now going to hit him with a $45 annual fee.

Banks describe this annual fee as a a yearly charge for basically the convenience of having a credit card.

"I was out of work for a bit, so I had to charge my credit card," he said. "Now I have to pay that yearly fee on top of the interest because I need to keep the card."

If your credit card decides to charge you an annual fee, they are required by federal law to notify you 45 before it becomes effective. You can reject the fee by opting out and closing your account, but this could possibly hurt your credit score.

David Lazarus of the LA TImes wrote about Bank of America charging one customer $59 for their annual fee.

"I feel like an indentured servant," Sue Laman told Lazarus. "But what can I do? I can't refuse their annual fee. They know I have no choice except to pay."

With the banks being checkmated on late fee limits and over charge drafts, someone had to come up with a new way for money to come in.

In Lazarus's column he writes:

Bank of America recently notified about 5% of its cardholders that a $59 annual fee will be imposed beginning April 11. The bank says the fee is to address such issues as payments being too low or balances too high. It also says in letters to some cardholders that the annual fee is a response to "a review of your banking relationships with us."

Betty Riess, a Bank of America spokeswoman, said the annual fee is generally being imposed on "customers who would not qualify for a new account today." "They have a choice," she added. "They can reject the fee and pay off their account."

"It is equivalent to increasing interest rates and is yet another example of banks employing bait-and-switch tactics that place unfair financial burdens upon their customers," said Odysseas Papadimitriou, chief executive of CardHub.com, a credit card comparison site.

Remember the days of free checking, free checks and no minimum balance ? If one million customer are charged a $59 annual fee that comes to, yes $59 million a year.

Do you think that is fair ? I sure don't.

Comments

Popular posts from this blog

AOL buying Huffington Post

Internet company AOL Inc. famous for it "you've got mail," and local patch news sites is buying online news hub Huffington Post in a $315 million deal that represents a bet on the future of online news. Huffington Post grew quickly from startup to online giant. Over time, it launched city-specific pages and developed a roster of sections such as food and books. The work of its 70-person paid staff is augmented by content from news outlets and 6,000 bloggers who write for free. In a blog post about the deal, Arianna Huffington praised AOL's vision. She wrote that the deal was signed at the Super Bowl in Dallas.

On National Merchandising Corporation

I worked for them in 1977, selling advertising. I won a trip to Boston as the volume leader in my training class. Some great people there. The owner Art Sells, (great name), Bill Zollo (great trainer), Roger Liss (my manager), Rick Rathfon (in my training class) and Tom Volkar (great salesperson).

Feels like temperature and customer service phrases

While watching the weather report on television the other day I saw a fairly new phrase: the feels like temperature. Now walking outside I could say it "feels like 80." Someone next to me may say it feels like 65 to them. Another could say it must be at least 90. The exact meaning of a sentence or phrase is sometimes curious, especially in the world of customer service. Have you ever been told by an agent, I need to put you on hold for a minute. Meanwhile a real time of five minutes has passed and still no agent back on the line. You have have walked into a place to eat and the waiter may say, I'll have your table cleaned up in a second. One thousand one, one thousand two. Over two minutes later, it's still being cleaned. An interesting phrase when buying online is days before your item gets to you. Lots of places now may give themselves a big cushion, like 4-14 days delivery. Of course, a common one in retail when checking out is, "find everything you wanted ?