Being in London recently,McBug was amazed that checkout clerks in grocery stores are SITTING rather than standing. It takes the pressure off of standing your whole shift and improves the customer experience. When will this come into play into the United States he wonders. Are you listening Lucky's, Safeway and other retailers?
I worked for them in 1977, selling advertising. I won a trip to Boston as the volume leader in my training class. Some great people there. The owner Art Sells, (great name), Bill Zollo (great trainer), Roger Liss (my manager), Rick Rathfon (in my training class) and Tom Volkar (great salesperson).
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